Qtech Queueing System Pte Ltd

Virtual keypad V3 version

The virtual keypad provides significant information to the user as shown above. The ease and flexibility in operating the virtual keypad allow the counter staff to serve the customers efficiently and effectively. At their fingertips, the user is able to derive a great deal of useful information which appears on the screen.

The counter staff calls for the queue number in a sequential manner via the mouse in clicking the “NEXTQ” button and the queue number which is being served is reflected on the screen as shown. In the event the user would like to call for a specific queue number, he/she simply enters the specific queue number followed by the "ENTER" button.

The virtual keypad provides the option for the user to transfer queue number to other counter and to toggle to other queue number series. In the event there is customer's complaint, the counter staff is able to trace the specific queue number and track down the event which warrants attention.

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Counter Terminal Physical Keypad

The keypad is placed at the counter to facilitate the calling of the queue number by the counter staff. The queue number can be called in a sequential or random manner via pressing the “NEXTQ” or “ENTER” button respectively.

The intelligent keypad is able to perform the following functions

  • Toggle to another queue number series
  • Transfer queue number to other series
  • Transfer current queue number to other counter
  • Check the number of customers who are still waiting
  • Call for assistance from the supervisor

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Main Features

  • Dimensions : 12.5 cm (L) X 903 cm (B) X 3.3 cm (H)
  • Designed for desktop and counter top use.
  • Soft touch keys for the user's convenience.
  • Made of durable ABS plastic for the internal components protection and user's safety.
  • Specially designed protective plastic membrane to prevent moisture or any form of liquid from sleeping into the internal parts of the keypad.
  • 25 keypad functions to suit the user's needs.
  • LED window display to see 'Q' numbers called.
  • Easy for maintenance and repair if there is a need to replace any faulty parts.

Thermal Ticket Dispenser

The unique feature of Qtech thermal ticket dispenser is the lock-up feature. It is able to be fitted with up to 6 push buttons. Each push button represents a service being provided to the customers.

The lock-up feature allows the user to replace the thermal paper roll easily and there is no room for mis-handling by unauthorized personnel upon locking up.

A queue ticket is issued the moment the push button is pressed by a customer.

Different series of queue numbers for different services are issued by the ticket dispenser

Customized messages can be printed on the queue ticket with the usual name of organization, category of service, current queue number, date and time of issuing.

No ink cartridge is required and the printing and issuing of queue ticket is less than 2 seconds.

It can be programmed to issue 1 ply, 2 ply or 3 ply similar queue number tickets and it provide a half-cut feature to prevent the issued queue ticket from falling.

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Main Features

  • Dimensions: 22.5 cm (L) X 14.5 cm (W) X 16.5 cm (H)
  • High quality thermal printer that can print on plain fax paper roll.No need of cartridge ink.
  • High speed printing at a speed approximately 120 mm/second
  • Low noise thermal printing.
  • High reliability due to a stable mechanism.
  • Characters can be scaled upto 64 times as large as the standard size.
  • Bar code printing is possible by using a bar code command.
  • Printing bar code can either be in vertical (fench) or horizontal (ladder) direction.
  • Easy paper roll ladding.
  • An auto-cutter is standard.
  • The printer allows easy maintenance for tasks such as head cleaning.
  • Thermal paper roll can be purchased from the supplier in your area. Maximum size 79mm x 76mm.

Counter Display Panel

Counter display shows only the current serving queue number of the counter and they are usually mounted above the counter.

Main Features

  • Anti-glare Perspex cover
  • Supplied with super bright LEDs in bold & italicized, 7 segmented layout with a digit size of 103mm (H) x 60mm(W)
  • Anodized aluminum finished casing that comes in different colors : Aluminum grey, black and brown<
  • Custom made casing to different display configuration layout.
  • Simple casing design and architecture making it easy and accessible to do maintenance and servicing
  • A built-in-buzzer/chime that sounds off together with the blinking of the LED display to attract immediate attention. As the 'Q' numbers being flashed on the display, it will blink 8 times while the buzzer/chime is activated for about 2 seconds. Both the duration of sounds and visions can be adjusted to suit the environment.
  • Queue numbers will appear at the "Main Display" either in random or in sequence.
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Main Display Panel

These panels come in different configurations according to the user's requirement. Main Display panel shows both the queue numbers and its corresponding counter number. It is either with or without directional arrow indicating the direction to the counter. It can also be a multiple or single tier display.

Main Features

  • Anti-glare Perspex cover.
  • Supplied with super bright LEDs in bold & italicized, 7 segmented layout with a digit size of 103mm (H) x 60mm(W)
  • Anodized aluminum finished casing that comes in different colors : Aluminum grey, black and brown.
  • Custom made casing to different display configuration layout.
  • Simple casing design and architecture making it easy and accessible to do maintenance and servicing.
  • A built-in-buzzer/chime that sounds off together with the blinking of the LED display to attract immediate attention. As the 'Q' numbers being flashed on the display, it will blink 8 times while the buzzer/chime is activated for about 2 seconds.
  • Both the duration of sounds and visions can be adjusted to suit the environment.
  • Queue numbers will appear at the "Main Display" either in random or in sequence.
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Rental Services for Queue Management System

Qtech Queueing System Pte Ltd provides rental services for Queue Management System for road shows, exhibitions. Our Queue management product is designed to be installed in all types of environment within the shortest time. Read more...

 

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Why Qtech?

1. We the Manufacturer
We manufacture and supply professional queue management read more..
2. Latest Technology
Our products are compact and portable as compared to others read more..
3. Best Customer Service
Our experienced strategic business analysts helps you read more..
Best Queuing System by Qtech Queueing System Pte Ltd!

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Qtech professional queue management software captures important variables such as average waiting time,

 

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To provide excellent customer service and technical support to all of our customers globally.

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Queue, queue management system, queue manager, queueing system, queue system, queue management, queue ticket dispenser, ticket dispenser,  queue management system Singapore, electronic queue management system, queue ticketing system, moving message display, led moving message display, led message display, led displays, digital display, display panel, queue management software, customer queue management software, qtech queueing system, easy ticketing system, q management system, queue numbering, ticket less, counter display, display unit, our motto
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Queue, queue management system, queue manager, queueing system, queue system, queue management, queue ticket dispenser, ticket dispenser,  queue management system Singapore, electronic queue management system, queue ticketing system, moving message display, led moving message display, led message display, led displays, digital display, display panel, queue management software, customer queue management software, qtech queueing system, easy ticketing system, q management system, queue numbering, ticket less, counter display, display unit, our motto
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Queue, queue management system, queue manager, queueing system, queue system, queue management, queue ticket dispenser, ticket dispenser,  queue management system Singapore, electronic queue management system, queue ticketing system, moving message display, led moving message display, led message display, led displays, digital display, display panel, queue management software, customer queue management software, qtech queueing system, easy ticketing system, q management system, queue numbering, ticket less, counter display, display unit

Special products of Qtech

Qtech queue management system products

  1. Main Display
  2. Counter Display
  3. Conventional or Virtual Keypad
  4. Thermal Ticket Dispenser with Lock-up Feature
  5. Colorful Graphical Statistical Reports
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